Scammers target Thomas Cook refund website

Fraudsters claim refunds

The BBC report that scammers are suspected of making fraudulent claims on a website set up to refund Thomas Cook customers, the Civil Aviation Authority has said. The BBC’s website reports that the aviation regulator says it has taken “urgent action” over the suspicious online activity and will notify the police. Further verification checks have been added to its refund process, it said.

A spokesman also said that Thomas Cook customers themselves were being targeted by fraudsters. The Civil Aviation Authority (CAA) is administering refunds from the Atol travel fund, an insurance levy collected from travel firms. It is understood to be concerned by a series of low-level claims which could indicate fraud.

The regulator said it would seek prosecutions where there was evidence of deception. The CAA also warned some fraudulent claims management websites had been set up, echoing warnings made by consumer group Which? on Friday. It said that Thomas Cook customers should only make claims directly through its dedicated website.

Thanks to Peter as usual for this link.

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